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Oregon Freeze Dry, makers of Mountain House®, created our Privacy Policy to let you know that we respect your privacy and take it very seriously. By outlining our Policy below, we hope to provide you with insight on what types of information we may collect and how we intend to use it. Just as we stand behind our products through our commitment of our Taste Guarantee, this Policy was created to show we stand behind you, too. We will protect the information obtained from our website and will not sell or lease your personally identifiable information to any 3rd parties. Non-personally identifiable information may be shared with 3rd parties in order to create a foundation to market to non-consumers of Mountain House.
Newsletters & Giveaways
When you visit our website, odds are you’ll likely run into a request to sign up for our newsletter or enter a giveaway. If you choose to sign up, we may ask you to provide us with personal information such as:
• Name
• Email address
• Mailing address
• Types of activities you are interested in
We use this information to keep you updated with things such as new product releases, promotions and any other information we think you may find useful. We may send it to you in the form of an email or choose to mail it to you instead. Our newsletters are optional and you can opt out of receiving them at any time.
Internet Cookies
When you visit our website, we or a third party provider, may also place a “cookie” on your browser. Cookies are like little memory banks that store your browser activity and personal preferences. We use data from these “cookies” to provide you and others with a better customer experience.
Computer Information
We also have access to information directly from your computer, such as:
• IP Address - This tells us where you are visiting from.
• Web Browser - This helps us to know how to better server you when you visit our website. For example, if we find that you are using an older browser, we may ask you to update it so you have a better experience when browsing through our delicious just-add-water meals.
• Device - This shows us what type of device you are using to access our website (mobile, iPad, etc.) and will help us in understanding how to better serve our website across multiple devices.
Other types of information we collect may include your operating system, day you visited us, what website you came from, etc. We may also track any links you click on including, but not limited to, our social media channels. Information such as this helps us with making improvements to our website in terms of content, layout, etc.
Transactions
Through purchases made on our website, we may ask for personal information like your billing address, phone number, credit card type, and credit card number. It is secured via SSL (Secure Socket Layer) Technology. This information is only requested so that you can complete your purchase and we can process your order. However, please note that we may retain your email address to track your business with us at Mountain House (thank you!) and to reach out to you with news or special offers.
Contact Us
When you contact us, we will also collect your email address and any other information contained within your email. If we receive similar questions or concerns from others, we may choose to address them on our “Frequently Asked Questions” portion of our website (don’t worry, we won’t list who the question was originated by!)
California Consumer Privacy Rights
Under the California Consumer Privacy Act, California Civil Code Section 1798.100, if you are a resident of California, you may contact us with regard to the following rights in relation to your personal data:
If you want to make any of these requests, please reach out to info@mountainhouse.com or give us a call at 1-800-547-0244. We will deal with requests for access to your personal data within (45) days for California-specific requests.
To help us respond in a timely manner, please specify that you are making a request under the California Consumer Privacy Act. We may need to request specific information from you to help us confirm your identity.
By using our website, you consent to our Privacy Policy. Oregon Freeze Dry, makers of Mountain House®, may revise this Privacy Policy at any time and without notice. Should you have any questions or concerns about our Privacy Policy, please reach out to us through email at info@mountainhouse.com or call us at (800)547-0244.