All orders, including expedited shipments, are processed Monday through Friday during regular business hours and are shipped within two business days. Please note at times shipment may be delayed due to inclement weather, holidays, or an increased volume of orders.

When Can I Expect To Receive My Order?

Standard Shipping (Within the Continental U.S.) - will arrive within 5-7 business days from the day they ship. Most shipments will be delivered via UPS (except APO addresses).

Need Faster Shipping?

UPS charges for expedited shipping methods are calculated for you on our Shopping Cart for each shipping method (NEXT DAY, 2 DAY, 3 DAY). You choose the shipping type, and freight rate, during check-out.

We are only able to ship within the US. Sorry, we are unable to offer shipping to Canada or internationally.

Placing and Order

Mountain House is only able to accept orders through our website with credit card payment. To request a catalog for mail orders, please call us at 1-800-547-0244 or email us at Due to the high volume of orders we are no longer able to accept retail orders via phone or fax. We are sorry for any inconvenience this may cause.

Return Policy

We do not accept returns on food items unless it is defective or damaged. If you have a damaged or defective item, please call us 1-800-547-0244 for a return authorization.